Beanworks now enables our users to send feature requests and feedback to us directly, through a new feedback form. This new feedback form is contained in our new help center, and can be found through the following steps.
Note: newly created users won't be able to access this form for the first day of their creation within Beanworks.
ACCESSING THE FEEDBACK FORM
STEP 1: Press the Help button in the top right of the application to reveal the new Help Center:
Note: if the Help Center does not appear, please disable any ad blockers or privacy trackers you are using on our website, and try again.
STEP 2: To access the Feedback Form press on the "Share Your Feedback" option.
STEP 3: You may either fill in your feedback or feature request within this form, or press on the "Open in Portal" link to open a full page version of this form.
STEP 4: Fill in the form to explain your feature request (for more information on each field click here), being sure to press Submit Request at the bottom of the form.
For further details on the fields in this form, click here.
STEP 5 (Optional): Click on the Dashboard icon on the left to navigate to the dashboard of the Feedback Portal. Here you can review your submitted ideas, as well as those others have submitted. More information on the portal can be found here.