The ability to revoke a payment is available only for a selected few payment methods and with some payment partners. To revoke a payment in Beanworks means that you are cancelling the payment.
REVOKING A PAYMENT IS SUPPORTED FOR THE FOLLOWING
Comdata (Virtual Credit Card)
A Comdata VCC payment can be successfully revoked up until the Vendor redeems aka “swipes” the Virtual Credit Card.
A check payment can be revoked up to when the payment information is sent to the printing service. Once the check is released to the printing stage of the process, it cannot be revoked. Check Printing cut off is at 11:00AM EST (9:00AM MST) every day. If a check is sent after 11:00AM EST, and the payment needs to be cancelled, it needs to be done prior to 11:00 AM EST the following day.
An EFT payment can be revoked as long as the vendor has not created a VersaPay account (the initial payment to a Vendor). Once the vendor’s VersaPay account is created the time to revoke an EFT payment depends on whether VersaPay has drafted the payment file. VersaPay drafts payment files during the weekdays at 8:30 AM, 1:00 PM and 7:00 PM EST. If the client revokes a released payment between the mentioned times (before the next draft is done), the payment will be successfully revoked.
REVOKING A PAYMENT IS NOT SUPPORTED FOR THE FOLLOWING
Nvoicepay (Virtual Credit Card, ACH and Checks).
CSI (Virtual Credit Card).
Only payments that have been released can be revoked.
If revoke payment is successful, the payment status changes to reset [RE]
If revoke payment is unsuccessful, a message is displayed informing the user that the payment cannot be revoked.
Ideally revoking a payment should not be used often but only in a case where a payment has been made in error. We highly recommend cross checking before payments are released.