Please note that this process should be done by a System Administrator as they are the only users with access to the download link.
Once you are logged in, click on the cog on the upper right corner and then select “Settings” from the drop down menu.
Click on ERP Management from the menu on the left side.
Press the green “GET SYNC TOOL” button.
You may receive a pop up from your browser asking if you want to allow the downloading of multiple files, press “Allow”.
Open/run the file with “.msi” extension by clicking on the downloaded file to begin the installation of the sync tool. You do not need to do anything with the auto-updater file called “Settings.xml” provided you have downloaded the files to the computer you will be accessing the sync tool from.
You will see a pop up as your computer may require you to authorize this application to be installed.
The sync tool will install in the background. After a few minutes, search for the Sync Tool on your computer and click to open the sync tool.
Because you had already setup the tool before your profile should have been saved and you wouldn't need to connect to your ERP database again.
If that's not the case please follow our installation guide for each of the ERP available in this section of our help centre.